Privacy Policy

1. Introduction

Arroyo Electric LLC ("we," "us," or "our") is a licensed residential electrical contractor serving Tampa, FL and surrounding communities. We respect your privacy and are committed to protecting the personal information you share with us through our website, by phone, or during the course of providing our services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding that information.

2. Information We Collect

Information you provide directly: When you contact us, request an estimate, or schedule service, we may collect:

• Your name, phone number, and email address
• Your service address and property details relevant to the work
• Descriptions of the electrical work you need
• Photos or other materials you share with us about your project

Information collected automatically: When you visit our website, we may automatically collect certain technical information, including your browser type, device type, pages visited, time spent on pages, and referring website.

Call and message records: If you call, text, or email us, we keep a record of that communication so we can follow up and provide consistent service.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free estimates
• Schedule, perform, and document electrical services
• Process payments and maintain accurate billing records
• Send service-related notices such as appointment confirmations
• Communicate about warranties, follow-ups, or safety recalls
• Improve our website and customer experience
• Comply with legal, insurance, and permitting requirements

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. Cookies are small text files stored on your device. You can instruct your browser to refuse cookies or alert you when cookies are being sent; however, some parts of our website may not function properly without them.

5. How We Share Information

We may share your personal information only in these limited circumstances:

• Service providers: Trusted vendors who help us operate our business (such as web hosting, scheduling software, or payment processing), bound by confidentiality obligations
• Permits and inspections: Information required by local building departments or utility companies to complete permitted work
• Legal requirements: When required by law, subpoena, or to protect our rights, property, or safety
• Business transfers: In the event of a merger or acquisition, subject to this policy

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal record-keeping requirements
• Opt out of marketing calls or text messages at any time (reply "STOP" to texts, or contact us directly)

Florida residents may also register on the Florida Do Not Call List by calling 1-800-HELP-FLA (1-800-435-7352) or visiting www.fdacs.gov.

8. Children's Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can remove it.

9. Third-Party Links

Our website may contain links to third-party websites (such as manufacturer pages). We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the effective date shown above. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

See also our Terms of Use  |  Back to Home